Five pilot scenarios, end to end. Pilot scenarios are simulated certification businesses, not customers; numbers are the simulation's own measurements.
Utilization 42% → 57% with margin at 33%; paid ads refused with a $0 budget; 38 of 40 offers sent, 2 held back for consent.
Delivered orders 310 → 402; WhatsApp's 24-hour window discovered; answering replaced when it wasn't the bottleneck.
Median first reply 31 → 4 minutes; a 24/7 night shift refused; consent before every remote session.
On-time delivery 81% → 93% at $8.4 per delivery; 'add five vans' refused; consent followed through linked records.
A generated business: Squad inferred the customer-journey work and built a company-local team.
At Mastery Academy, support staff request software changes in chat; an AI agent delivers pull requests a developer reviews. 100+ PRs in 5 months, 95% merged.